Showing posts with label Verizon. Show all posts
Showing posts with label Verizon. Show all posts

Sunday, July 19, 2009

Can You Hear Me Now?

For the past month or so we've been having problems with our phone. There has been static on the line and it can be very difficult or even impossible to hear the other person. I called Verizon. They had someone come to the house the next day to fix it.

The repair man came to the house. He did something with wires. He told me it was fixed. He left. That night my husband called. I answered the phone. I couldn't hear him. I could only hear horrible static.

I called Verizon the next day. A different repair man came to the house. I explained what had happened earlier. He did something with the box outside of our house. He thought there was a problem with the connection from the street to our house. He put a new wire to connect the house to the main line at the street. The wire stretched across our yard, over the side walk, over the garage doors and came down on the side of the house. This was only supposed to be temporary. Someone would be out by Friday, last Friday, to put the new wire underground.

Someone did come out last Friday. I wasn't home at the time. He called my cell phone to let me know he was at the house. He asked what needed to be done. I explained that repair man #1 had come and thought the problem was fixed but it wasn't. Then repair man #2 came and fixed the connection but left a wire stapled over my garage doors, across the sidewalk and across the yard. Repair man #3 wasn't too happy to hear this. He said, "So I'm here to put the wire under the ground?"

"Yes." Shouldn't he know that already????

"Well I don't do that. I'll have to put a work order in for that."

"Oh, well how long does that take?"
"That depends." (That's never a good answer.) "First we need someone to come out here and let us know where the utilities are so we don't dig them up. Then we need someone to come here with a tunneller."

"Oh. So that's not going to be done today, like repair man #2 said?"

"No."

Today is day #11. Here's the front of my house.

Do you know how much trouble 2 little boys can get into with a wire across the front yard???
Repair man #2 left his stapler here for us to remember him by.